Los stakeholders externos como agentes en la Transformación Digital de las Instituciones de Educación Superior (IES)
DOI:
https://doi.org/10.31637/epsir-2024-1120Palabras clave:
realidad virtual, aprendizaje inmersivo, TIC en Educación, experiencia del alumnado, innovación educativa, metodología educativa, motivación estudiantil, retención del conocimientoResumen
Introducción: Las innovaciones tecnológicas están transformando las organizaciones, y la Transformación Digital (TD) se ha vuelto vital para su supervivencia en el contexto post-COVID-19. Las instituciones de educación superior (IES) también enfrentan esta necesidad de cambio. Metodología: Se llevó a cabo un estudio de caso en una IES española, recopilando opiniones de stakeholders externos, incluyendo estudiantes, graduados y empleadores, para identificar factores que facilitan la TD. Resultados: Los resultados indican que la adopción de metodologías ágiles, la mejora continua, la automatización y la gestión del talento digital son esenciales. Además, la colaboración y el compromiso de los stakeholders externos resultan fundamentales para una TD efectiva. Conclusiones: Las IES deben adoptar tecnologías y metodologías proactivas que mejoren la calidad educativa y fortalezcan su capacidad de adaptación al entorno cambiante, asegurando así su relevancia y crecimiento en el futuro.
Descargas
Citas
Abad-Segura, E., González-Zamar, M. D., Infante-Moro, J. C., & Ruipérez García, G. (2020). Sustainable management of digital transformation in higher education: Global research trends. Sustainability, 12(5), 2107. https://doi.org/10.3390/su12052107
Barrientos-Báez, A. (2018). Inteligencia emocional y estilos de aprendizaje aplicados en el grado universitario de turismo en Tenerife. Estilos de Aprendizaje, 11(22), 216-246. https://doi.org/10.55777/rea.v11i22.1086
Barrientos-Báez, A. (2019). El desarrollo de la Inteligencia Emocional en los estudios del Grado en Turismo en la Universidad de La Laguna (Tenerife). Tesis Doctoral. Universidad Camilo José Cela. Madrid. https://bit.ly/3wWEPnk
Benavides, L. C., Arias, J. T., & Burgos, D. (2021). Mistakes that limit the success of digital transformation in higher education institutions. En EDULEARN21 Proceedings (pp. 609-617). IATED. https://doi.org/10.21125/edulearn.2021.0169
Bharadwaj, A., El Sawy, O. A., Pavlou, P., & Venkatraman, N. (2013). Digital business strategy: Toward a next generation of insights. MIS Q., 37, 471-482. http://www.jstor.org/stable/43825919
Bond, M., Marín, V. I., Dolch, C., Bedenlier, S., & Zawacki-Richter, O. (2018). Digital transformation in German higher education: Student and teacher perceptions and usage of digital media. International Journal of Educational Technology in Higher Education, 15(1), 1-20. https://doi.org/10.1186/s41239-018-0130-1
Burrows, J. (1999). Going beyond labels: A framework for profiling institutional stakeholders. Contemporary Education, 70(4), 5. https://lc.cx/QtU8FL
Capestro, M., & Kinkel, S. (2020). Industry 4.0 and knowledge management: A review of empirical studies. Knowledge Management and Industry 4.0: New Paradigms for Value Creation, 19-52. https://doi.org/10.1007/978-3-030-43589-9_2
Cappelli, P. H. (2015). Skill gaps, skill shortages, and skill mismatches: Evidence and arguments for the United States. ILR Review, 68(2), 251-290. https://doi.org/10.1177/0019793914564961
Collings, D., & Mellahi, K. (2009). Strategic talent management: A review and research agenda. Human Management Review, 19(4), 304-313. https://doi.org/10.1016/j.hrmr.2009.04.001
Creswell, J. W., & Miller, D. L. (2000). Determining validity in qualitative inquiry. Theory into Practice, 39(3), 124-130.https://doi.org/ 10.1207/s15430421tip3903_2 .
Díaz-García, V., Montero-Navarro, A., Rodríguez-Sánchez, J. L., & Gallego-Losada, R. (2023). Managing digital transformation: A case study in a higher education institution. Electronics, 12(11), 2522. https://doi.org/10.3390/electronics12112522
Ead, H., Fahmy, H., & Elbadry, A. (2023). Factors Affecting University Graduates’ Employability in Egypt Using Egyptian University Students as a Case Study. Studies of Applied Economics. https://doi.org/10.25115/sae.v41i2.8731.
Eisenhardt, K. M. (1989). Building theories from case study research. Academy of Management Review, 14(4), 532-550. https://doi.org/10.2307/258557
Flyvbjerg, B. (2006). Five misunderstandings about case-study research. Qualitative Inquiry, 12(2), 219-245. https://doi.org/ 10.1177/1077800405284363
Fortunato, M., Alter, T., Clever, M., & MacGregor, C. (2019). Higher educational engagement in economic development in collaboration with corporate powerhouses. Business and Corporation Engagement with Higher Education: Models, Theories and Best Practices. https://doi.org/10.1108/978-1-78754-655-420191009
Freeman, R. E., & McVea, J. (2005). A stakeholder approach to strategic management. En Handbook of Strategic Management (pp. 183-201). Blackwell Publishing.
García-Peñalvo, F. J., Corell, A., Abella-García, V., & Grande, M. (2020). Online assessment in higher education in the time of COVID-19. Education in the Knowledge Society, 21. https://doi.org/10.14201/eks.23013
Geryk, M. (2017). Universities of the future: Universities in transition under the influence of stakeholders' changing requirements. En International Conference on Applied Human Factors and Ergonomics (pp. 116-124). Springer. https://lc.cx/0Tud5B
Goldie, J. G. S. (2016). Connectivism: A knowledge learning theory for the digital age? Medical Teacher, 38, 1064-1069. https://doi.org/10.3109/0142159X.2016.1173661
Guinan, P., Parise, S., & Langowitz, N. (2019). Creating an innovative digital project team: Levers to enable digital transformation. Business Horizons, 62, 717–727. https://doi.org/10.1016/j.bushor.2019.07.005
Hill, P. (2012). Online educational delivery models: A descriptive view. Educause Review, 47(6), 84-86. https://doi.org/10.4324/9781003225386-15
Ibrahim, S., & Jebur, Z. (2019). Impact of Information Communication Technology on Business Firms. International Journal of Science and Engineering Applications. https://doi.org/10.7753/IJSEA0802.1005.
Iivari, N., Sharma, S., & Ventä-Olkkonen, L. (2020). Digital transformation of everyday life–How COVID-19 pandemic transformed the basic education of the young generation and why information management research should care?. International Journal of Information Management, 55, 102183. https://doi.org/10.1016/j.ijinfomgt.2020.102183
Jackson, N. (2019). Managing for competency with innovation change in higher education: Examining the pitfalls and pivots of digital transformation. Business Horizons, 62(6), 761-772. https://doi.org/10.1016/j.bushor.2019.08.002
Karaboga, T., Gürol, Y., Binici, C., & Sarp, P. (2021). Sustainable digital talent ecosystem in the new era: Impacts on businesses, governments and universities. Istanbul Business Research, 49(2), 360-379. https://doi.org/10.26650/ibr.2020.49.0009
Kulkarni, L., & Ghosh, A. (2021). Gender disparity in the digitalization of financial services: Challenges and promises for women's financial inclusion in India. Gender, Technology and Development, 25(2), 233-250. https://doi.org/10.1080/09718524.2021.1911022
Larriaga, O., & Rodríguez, J. (2010). The case study as a scientific research methodology in business management and economics: An application to internationalization. European Research in Management and Business Economics, 16(3), 31-52. https://doi.org/10.1016/s1135-2523(12)60033-1
Matzner, M., Büttgen, M., Demirkan, H., Spohrer, J., Alter, S., Fritzsche, A., & Neely, A. (2018). Digital transformation in service management. SMR-Journal of Service Management Research, 2(2), 3-21. https://doi.org/10.15358/2511-8676-2018-2-3
Piccini, E., Hanelt, A., Gregory, R., & Kolbe, L. (2015). Transforming industrial business: The impact of digital Transformation. https://doi.org/10.54489/ijcim.v3i1.234
Pucciarelli, F., & Kaplan, A. (2016). Competition and strategy in higher education: Managing complexity and uncertainty. Business horizons, 59(3), 311-320.
http://dx.doi.org/10.1016/j.bushor.2016.01.003
Yin, R. K. (2018). Case study research and applications: Design and methods (6th ed.). SAGE Publications.
Descargas
Publicado
Cómo citar
Número
Sección
Licencia
Derechos de autor 2024 Vicente Díaz García
Esta obra está bajo una licencia internacional Creative Commons Atribución-NoComercial-SinDerivadas 4.0.
Authors who publish with this journal agree to the following terms:- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under Creative Commons Non Commercial, No Derivatives Attribution 4.0. International (CC BY-NC-ND 4.0.), that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
