Interactividad digital en museos: desarrollo de un guion de evaluación para profesionales del patrimonio cultural
DOI:
https://doi.org/10.31637/epsir-2024-602Palabras clave:
Profesionales del patrimonio cultural, interactivos digitales en museos, Human Factors and Ergonomics, museos de ciencia y tecnología, transformación museística, guion de evaluación, ergonomíaResumen
Introducción: La introducción de dispositivos digitales en museos ha enriquecido la experiencia del visitante mediante interacciones más personalizadas y profundas. Aunque disciplinas como la psicología, Human Factors, y Human-Computer Interaction han explorado el uso de estas tecnologías, los profesionales de museos raramente son considerados como usuarios finales. Metodología: El estudio busca optimizar las instalaciones multimedia interactivas en museos de ciencia y tecnología en España, mediante la identificación de atributos clave y el diseño de un guion de evaluación basado en Human Factors and Ergonomics. Posteriormente se aplicará en un estudio de caso en el Museo Domus de A Coruña. Resultados: La instalación evaluada destaca en varias dimensiones ergonómicas pero necesita ajustes en su interfaz para mantener relevancia tecnológica y atractivo a largo plazo. El guion de evaluación facilita análisis rápidos y económicos, probando ser efectivo en la identificación de áreas críticas que requieren mejoras. Discusión: El estudio se centra en la integración de IMI en museos de ciencia y tecnología, limitando su aplicabilidad a otros tipos de museos. Conclusiones: El guion de evaluación se presenta como una herramienta diagnóstica eficiente y accesible, que permite realizar evaluaciones rápidas sin grandes inversiones de tiempo o recursos financieros.
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Derechos de autor 2024 Rocío Mihura-López, Teresa Piñeiro-Otero, Luis Hernández-Ibáñez
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