Mapping and conceptualizing the measurement of organizational social value using systems thinking.
Abstract
Studies about social value have been devoted to issues or phenomena, projects, or activities of organizations but none have evaluated the organizational social value as oppose to economic value. Our question is: in the field of business and economics, how has organizational social value been scholarly or academically analyzed? By performing a systematic literature review of articles, and using scientometric analysis of 45 articles. 34 out of the 45 articles were mapped into the extended systems thinking: input, process, output and environment (IPOE) framework. Our results indicate that: a) input and environment dimensions have been most researched while process and output have been least researched; b) applicability of the IPOE framework as a mapping tool for organizational social value but requires further confirmation; and c) social value creation non-profit, hybrid and for-profit organizations may be linked together. Our research would be helpful for organizations interested in measuring their social value.
Downloads
References
Acs, Z., Boardman, M., & McNeely, C. (2013). The social value of productive entrepreneurship. Small Business Economics, 40(3), 785-796. doi: 10.1007/s11187-011-9396-6
Angeletos, G.-M., & Pavan, A. (2007). Efficient Use of Information and Social Value of Information. Econometrica, 75(4), 1103-1142. doi: 10.2307/4502022
Anssi, S. (2008). The knowledge system of a firm: social capital for explicit, tacit and potential knowledgenull. Journal of Knowledge Management, 12(1), 63-77. doi: 10.1108/13673270810852395
Arnott, R., & Rowse, J. (1999). Modeling Parking. Journal of Urban Economics, 45(1), 97-124. doi: http://dx.doi.org/10.1006/juec.1998.2084
Beauvois, J.-L., & Dépret, E. (2008). What about social value? European Journal of Psychology of Education, 23(4), 493-500. doi: 10.1007/BF03172755
Blok, V., & Lemmens, P. (2015). The Emerging Concept of Responsible Innovation. Three Reasons Why It Is Questionable and Calls for a Radical Transformation of the Concept of Innovation. In B.-J. Koops, I. Oosterlaken, H. Romijn, T. Swierstra & J. van den Hoven (Eds.), Responsible Innovation 2: Concepts, Approaches, and Applications (pp. 19-35). Cham: Springer International Publishing.
Bouchard, M. J. (2010). The worth of the social economy: an international perspective: Peter Lang.
Bowman, C., & Ambrosini, V. (2000). Value Creation Versus Value Capture: Towards a Coherent Definition of Value in Strategy. British Journal of Management, 11(1), 1-15.
Braam, R. R., Moed, H. F., & Van Raan, A. F. (1991). Mapping of science by combined co-citation and word analysis, I. Structural aspects. JASIS, 42(4), 233-251.
Clark, C., & Brennan, L. (2012). Entrepreneurship with social value: A conceptual model for performance measurement. Academy of Entrepreneurship Journal, 18(2), 17.
Dant, T. (2006). Material civilization: things and society. The British Journal of Sociology, 57(2), 289-308. doi: 10.1111/j.1468-4446.2006.00110.x
Defourny, J., & Develtere, P. (1999). Origines et contours de l’économie sociale au Nord et au Sud. L’économie sociale au Nord et au Sud, De Boeck, Paris, Bruxelles, 25-56.
Dompnier, B., Pansu, P., & Bressoux, P. (2007). Social utility, social desirability and scholastic judgments: Toward a personological model of academic evaluation. European Journal of Psychology of Education, 22(3), 333-350.
Drucker, P. (1998). The discipline of innovation. Harvard business review, 76(6), 149-157.
Drucker, P. (2002). The discipline of innovation. Harvard business review, 80(8), 95.
Emerson, J. (2003). The Blended Value Proposition: INTEGRATING SOCIAL AND FINANCIAL RETURNS. California Management Review, 45(4), 35-51.
GRI. (2015). G4 Sustainability Reporting Guidelines. Retrieved 28 September, 2015, from https://www.globalreporting.org/standards/g4/Pages/default.aspx
Gyrd-Hansen, D. (2004). Investigating the social value of health changes. Journal of Health Economics, 23(6), 1101-1116. doi: http://dx.doi.org/10.1016/j.jhealeco.2004.02.002
Heilig, L., & Voss, S. (2014). A scientometric analysis of cloud computing literature. Cloud Computing, IEEE Transactions on, 2(3), 266-278.
Henriques, A. (2014). Social Value: A Sustainability Buzzword Without A Meaning? the Guardian. Retrieved from http://www.theguardian.com/sustainable-business/social-value-impact-buzzword-sustainability
Hitt, M., Ireland, R., Sirmon, D., & Trahms, C. (2011). Strategic entrepreneurship: Creating value for individuals, organizations, and society. Academy of Management Perspectives, 25(2), 57-75.
Ilgen, D. R., Hollenbeck, J. R., Johnson, M., & Jundt, D. (2005). Teams in organizations: From input-process-output models to IMOI models. Annual Review of Psychology, 56(1), 517-543. doi: 10.1146/annurev.psych.56.091103.070250
Jones, G. R. (2007). Organizational theory, design, and change: Pearson Education.
Kaplow, L., & Shavell, S. (1996). Accuracy in the Assessment of Damages. Journal of Law and Economics, 39(1), 191-210. doi: 10.2307/725773
Kevin M. Murphy, & Robert H. Topel. (2006). The Value of Health and Longevity. Journal of Political Economy, 114(5), 871-904. doi: 10.1086/508033
Kitsuse, J. I., & Spector, M. (1973). Toward a Sociology of Social Problems: Social Conditions, Value-Judgments, and Social Problems. Social Problems, 20(4), 407-419. doi: 10.2307/799704
Kramer, R. M., McClintock, C. G., & Messick, D. M. (1986). Social values and cooperative response to a simulated resource conservation crisis. Journal of Personality, 54(3), 576-592. doi: 10.1111/j.1467-6494.1986.tb00413.x
Lange, F., & Topel, R. (2006). Chapter 8 The Social Value of Education and Human Capital. In E. Hanushek & F. Welch (Eds.), Handbook of the Economics of Education (Vol. Volume 1, pp. 459-509): Elsevier.
Lewin, J. L., & Trumbull, W. N. (1990). The social value of crime? International Review of Law and Economics, 10(3), 271-284. doi: http://dx.doi.org/10.1016/0144-8188(90)90014-K
Mair, J., & Martí, I. (2006). Social entrepreneurship research: A source of explanation, prediction, and delight. Journal of World Business, 41(1), 36-44. doi: http://dx.doi.org/10.1016/j.jwb.2005.09.002
Morck, R. (2014). The social value of shareholder value. Corporate Governance (Oxford), 22(3), 185-193. doi: 10.1111/corg.12063
Morris, S., & Shin, H. S. (2002). Social Value of Public Information. American Economic Review, 92(5), 1521-1534. doi: doi: 10.1257/000282802762024610
Mulgan, G. (2010). Measuring social value. Stanford Soc Innov Rev, 8(3), 38-43.
Nederhof, A. J. (2006). Bibliometric monitoring of research performance in the Social Sciences and the Humanities: A Review. Scientometrics, 66(1), 81-100. doi: 10.1007/s11192-006-0007-2
Nunes, P. A. L. D., & van den Bergh, J. C. J. M. (2001). Economic valuation of biodiversity: sense or nonsense? Ecological Economics, 39(2), 203-222. doi: http://dx.doi.org/10.1016/S0921-8009(01)00233-6
Pansu, P., & Dompnier, B. (2011). A bidimensional scale of scholastic value: Social desirability and social utility, two dimensions of personological judgment. Revue Européenne de Psychologie Appliquée/European Review of Applied Psychology, 61(1), 31-41. doi: http://dx.doi.org/10.1016/j.erap.2010.08.001
Pittaway, L. (Ed.). (2008). SYSTEMATIC LITERATURE REVIEWS. The SAGE Dictionary of Qualitative Management Research. SAGE Publications Ltd. London, United Kingdom: SAGE Publications Ltd.
Rodríguez, E., & Pinto, J. L. (2000). The social value of health programmes: is age a relevant factor? Health Economics, 9(7), 611-621. doi: 10.1002/1099-1050(200010)9:7<611::AID-HEC540>3.0.CO;2-R
Sachs, J., & Malaney, P. (2002). The economic and social burden of malaria. Nature, 415(6872), 680-685.
Serenko, A., Bontis, N., Booker, L., Sadeddin, K., & Hardie, T. (2010). A scientometric analysis of knowledge management and intellectual capital academic literature (1994-2008). Journal of Knowledge Management, 14(1), 3-23.
Stefano, Z., & Adele Del, B. (2005). Towards a stakeholder responsible approach: the constructive role of reportingnull. Corporate Governance: The international journal of business in society, 5(2), 130-141. doi: 10.1108/14720700510562712
Strauss, A., & Corbin, J. M. (1997). Grounded theory in practice: Sage.
Tyrväinen, L., Mäkinen, K., & Schipperijn, J. (2007). Tools for mapping social values of urban woodlands and other green areas. Landscape and Urban Planning, 79(1), 5-19. doi: 10.1016/j.landurbplan.2006.03.003
van Dijk, E., De Cremer, D., & Handgraaf, M. J. J. (2004). Social value orientations and the strategic use of fairness in ultimatum bargaining. Journal of Experimental Social Psychology, 40(6), 697-707. doi:
http://dx.doi.org/10.1016/j.jesp.2004.03.002
Van Eck, N. J., & Waltman, L. (2009). VOSviewer: A computer program for bibliometric mapping. Paper presented at the 12th International Conference on Scientometrics and Informetrics, ISSI 2009.
Van Lange, P. (2007). Cooperation. In R. F. Baumeister & K. D. Vohs (Eds.), Encyclopedia of social psychology (pp. 188-190): Sage Publications.
Velamuri, V. K. (2013). Hybrid Value Creation (Vol. 1). Wiesbaden: Springer Fachmedien Wiesbaden.
Von Bertalanffy, L. (1972). The history and status of general systems theory. Academy of Management Journal, 15(4), 407-426.
Wendee, P. M. (2011). A theory of value drivers: A grounded theory
study. UNIVERSITY OF PHOENIX.
Downloads
Published
How to Cite
Issue
Section
License
Authors who publish with this journal agree to the following terms:- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under Creative Commons Non Commercial, No Derivatives Attribution 4.0. International (CC BY-NC-ND 4.0.), that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).