Potential of the Big Five Personality Traits for Interpreting Television Consumers: An Empirical Study.

Authors

DOI:

https://doi.org/10.31637/epsir-2024-512

Keywords:

Affinity;, behaviour;, Big Five, communication;, consumer;, marketing;, methodology, personality, research, television

Abstract

Introduction: The research delves into the evolution of marketing, consumer research, and the development of methodologies to rigorously understand consumer behaviors. Subsequently, it contextualizes the Big Five as a method for analyzing consumers. McCrae and Costa, advancing the theory, focused on the five traits that constitute personality structure (openness, neuroticism, extraversion, agreeableness, and conscientiousness), their significance, and interpretation. The applications of the Big Five are reviewed, considering their current relevance in marketing and communication. Methodology: In addition to the bibliographic research, a study has been carried out with a sample of 492 people to determine their affinity to television channels from the Big Five. Results: The results demonstrate that there is a generic affinity from extraversion when it correlates positively, but all traits signify with some of the channels analysed. Discussions: The research meets all its objectives and some of its hypotheses by having a large sample, as other precedents have achieved. Conclusions: It demonstrates, along with other authors, the practical value of the Big Five for marketing and establishes lines of application. The Big Five, with sufficient samples, explains consumer affinity.

Downloads

Download data is not yet available.

Author Biography

Andrés Gónzalez llamas, Rey Juan Carlos University

Degree in Sociology from the Pontifical University of Salamanca. He started working in market research and consultancy in 1995 in GECA Consultores, developing his activity in several companies until nowadays, some of them his own. He has worked for the main televisions and channels in the Spanish market, as well as for companies in banking, automotive, insurance and financial sector, food and beverages, lotteries, services, technology, etc... In 2018 he began teaching at the URJC as an associate professor and is currently pursuing the International Doctorate at the URJC.

References

Abood, N. (2019). Big Five traits: A critical review. Gadjah Mada International Journal of Business, 21(2), 159-186. https://bit.ly/3wNsrL4 DOI: https://doi.org/10.22146/gamaijb.34931

Anastasiei, B. y Dospinescu, N. (2018). A model of the relationships between the Big Five personality traits and the motivations to deliver word-of-mouth online. Psihologija, 51(2), 215-227. https://bit.ly/4cxVXna DOI: https://doi.org/10.2298/PSI161114006A

Armstrong, G. y Kotler, P. (2003). Marketing: an introduction. Pearson Education.

Arvidsson, A. (2003). On the'Pre-History of The Panoptic Sort': Mobility in Market Research. Surveillance & Society, 1(4), 456 -474. https://doi.org/10.24908/ss.v1i4.3331 DOI: https://doi.org/10.24908/ss.v1i4.3331

Basso, K., Guedes Laimer, C. y Webber Baseggio, H. (2015). Personalidade e boca-a-boca: proposições de pesquisa. Revista Pensamento Contemporâneo em Administração, 9(2), 17-29. https://www.redalyc.org/pdf/4417/441742857010.pdf DOI: https://doi.org/10.12712/rpca.v9i2.428

Barton, A. H. Paul (2001). Lazarsfeld como inventor institucional. International Journal of Public Opinion Research, 13(3), 245-269. https://doi.org/10.1093/ijpor/13.3.245 DOI: https://doi.org/10.1093/ijpor/13.3.245

Belk, R. W. (2007). Handbook of qualitative research methods in marketing. Edward Elgar Publishing. DOI: https://doi.org/10.4337/9781847204127

Cervone, D. y Winer, E. S. (2010). On social-cognitive and dialogical models of personality: Theoretical and empirical steps toward an integrative view. International Journal for Dialogical Science, 4(1), 5-22. https://bit.ly/45A8VyG

Chaturvedi, M. P., Kulshreshtha, K. y Tripathi, V. (2020). The Big Five personality traits as predictors of organic food purchase intention: evidence from an emerging market. PalArch's Journal of Archaeology of Egypt/Egyptology, 17(7), 10202-10218. https://archives.palarch.nl/index.php/jae/article/view/4061

Cheung, T., Graham, L. T. y Schiavon, S. (2022). Impacts of life satisfaction, job satisfaction and the Big Five personality traits on satisfaction with the indoor environment. Building and Environment, 212, 1-25. https://doi.org/10.1016/j.buildenv.2022.108783 DOI: https://doi.org/10.1016/j.buildenv.2022.108783

Coca Carasila, A. M. (2008). El concepto de Marketing: pasado y presente. Revista de Ciencias Sociales, 14(2), 391-414. https://bit.ly/3VUT9dp DOI: https://doi.org/10.31876/rcs.v14i2.25407

Coolsen, F. G. (1947). Pioneers in the Development of Advertising. Journal of Marketing, 12(1), 80-86. https://doi.org/10.1177/002224294701200110 DOI: https://doi.org/10.1177/002224294701200110

De Raad, Boele (1998). Five Big, Big Five issues: Rationale, content, structure, status, and crosscultural assessment. European Psychologist, 3(2), 113-124. https://bit.ly/4bsFKzH DOI: https://doi.org/10.1027/1016-9040.3.2.113

Fleeson, W. y Gallagher, P. (2009). The implications of Big Five standing for the distribution of trait manifestation in behavior: fifteen experience-sampling studies and a meta-analysis. Journal of personality and social psychology, 97(6), 1097–1114. https://doi.org/10.1037/a0016786 DOI: https://doi.org/10.1037/a0016786

Fleck, C. (2015). Lazarsfeld, Paul Felix (1901–76). International encyclopedia of the social & Behavioral Sciences, 13, 635-640. https://bit.ly/3xwKR35 DOI: https://doi.org/10.1016/B978-0-08-097086-8.61075-9

Gil Flores, J. (1992). La metodología de investigación mediante grupos de discusión. Ediciones Universidad de Salamanca. http://hdl.handle.net/10366/69434

Goldman, A. E. (1962). The group depth interview. Journal of marketing, 26(3), 61-68. https://doi.org/10.1177/002224296202600313 DOI: https://doi.org/10.1177/002224296202600313

Hirsh, J. B., Kang, S. K. y Bodenhausen, G. V. (2012). Persuasión personalizada: Adaptar los llamamientos persuasivos a los rasgos de personalidad de los destinatarios. Ciencia psicológica, 23(6), 578-581. https://tinyurl.com/3ysmym36

Jacob, H. (2013). Ernest Dichter–Father of Motivational Research. SSRN. https://bit.ly/4etGcPQ

Jeřábek, H. (2001). Paul Lazarsfeld—The founder of modern empirical sociology: A research biography. International Journal of Public Opinion Research, 13(3), 229-244. https://doi.org/10.1093/ijpor/13.3.229 DOI: https://doi.org/10.1093/ijpor/13.3.229

Jeřábek, H. (2011). Merton and Lazarsfeld: Collaboration on Communication Research—Two Papers, Two Research Instruments, and Two Kindred Concepts. Sociologický časopis/Czech Sociological Review, 47(06), 1191-1214. https://tinyurl.com/bd27ryk3 DOI: https://doi.org/10.13060/00380288.2011.47.6.04

John, O. P., Naumann, L. P. y Soto, C. J. (2008). Paradigm shift to the integrative Big Five trait taxonomy. Handbook of personality: Theory and research, 3(2), 114-158. https://www.elaborer.org/cours/psy7124/lectures/John2008.pdf

Khatib, F. (2016). The impact of social media characteristics on purchase decision empirical study of Saudi customers in Aseer Region. International Journal of Business and Social Science, 7(4), 41-50. https://bit.ly/3xgWBGY

Kostiani, N. y Galanakis, M. (2022). Organizational psychology in the 21st century: The Big Five Theory contribution in the modern workplace. Psychology, 12(6), 323-328. https://www.davidpublisher.com/Public/uploads/Contribute/628c86637a585.pdf DOI: https://doi.org/10.17265/2159-5542/2022.06.002

Kotler, Kartajaya y Setiawanan (2012). Marketing 3.0. LID Editorial Empresarial.

Kotler, Kartajaya y Setiawan, (2016). Marketing 4.0: Moving from Traditional to Digital. Wiley.

Kotler, P., Kartajaya, H., y Setiawan, I. (2021). Marketing 5.0: Technology for humanity. John Wiley & Sons.

Liu, Y., Kiang, M. y Brusco, M. (2012). A unified framework for market segmentation and its applications. Expert Systems with Applications, 39(11), 10292-10302. https://bit.ly/45t7z8C DOI: https://doi.org/10.1016/j.eswa.2012.02.161

López-Bonilla, J. M. y López-Bonilla, L. M. (2007). Metateorías de la personalidad en el comportamiento del consumidor. Estudios sobre consumo, 82, 19-33. https://bit.ly/3QX7zrt

Luo, X., Ge, Y. y Qu, W. (2023). The association between the Big Five personality traits and driving behaviors: A systematic review and meta-analysis. Accident Analysis & Prevention, 183, 106968. https://www.sciencedirect.com/science/article/abs/pii/S0001457523000155 DOI: https://doi.org/10.1016/j.aap.2023.106968

Marshall, T. C., Lefringhausen, K. y Ferenczi, N. (2015). The Big Five, self-esteem, and narcissism as predictors of the topics people write about in Facebook status updates. Personality and individual differences, 85, 35-40. https://doi.org/10.1016/j.paid.2015.04.039 DOI: https://doi.org/10.1016/j.paid.2015.04.039

Mulyanegara, R. C., Tsarenko, Y. y Anderson, A. (2009). The Big Five and brand personality: Investigating the impact of consumer personality on preferences towards particular brand personality. Journal of brand management, 16, 234-247. https://tinyurl.com/2mryexfm DOI: https://doi.org/10.1057/palgrave.bm.2550093

Niño González, J. I., Cuesta Cambra, U. y Martínez Martínez, L. (2019). Publicidad in-game (IGA): un análisis exploratorio de patrones de personalidad y de respuesta biométrica mediante expresión facial, GSR y eye-tracking. Revista Prisma Social, 26, 116-130. https://revistaprismasocial.es/article/view/3088

Novikova, I. A. (2013). Big Five (the five-factor model and the five-factor theory). The encyclopedia of cross-cultural psychology, 1(3). https://bit.ly/3WSgfDj DOI: https://doi.org/10.1002/9781118339893.wbeccp054

Mendivelso Carrillo, H. y Lobos Robles, F. (2019). La evolución del marketing: una aproximación integral. Revista Chilena de Economía y Sociedad, 13(1), 58-70 http://hdl.handle.net/BibUnACh/1739

Oyibo, K., Orji, R. y Vassileva, J. (2017). Investigation of the Influence of Personality Traits on Cialdini's Persuasive Strategies. PPT@ PERSUASIVE, 8-20.

https://ceur-ws.org/Vol-1833/4_Oyibo.pdf

Papakonstantinou, K., Panigyrakis, P. y Kyriacou, E. (junio, 2019). Edward Bernays and Ernest Dichter: A review about the two men who transformed the consuming market. Conferencia Anual 2019 de la Asociación Europea de Gestión de Medios (EMMA). https://bit.ly/3VABh7s

Pérez-García, A. M. y Bermúdez Moreno, J. (2012). Introducción al estudio de la personalidad: Unidades de análisis. En J. Bermúdez Moreno, A. M. Pérez-García, J. A. Ruíz Caballero, P. Sanjuán Suárez y B. Rueda Laffond (Eds), Psicología de la personalidad UNED. https://lc.cx/tNLuep

Parrado Corredor, F. (2013). J. B. Watson y la publicidad, los inicios de la psicología del consumidor. Revista Colombiana de Psicología, 22(2), 401-406. https://tinyurl.com/5n6p9j9f

Pedrero Pérez, E. (2007). El modelo de cinco factores y la estructura dimensional de los trastornos de la personalidad: estudio de una muestra de adictos a sustancias con el BFQ y el MCMI-II. Trastornos adictivos, 9(2), 116-125. https://bit.ly/4bJFcFc DOI: https://doi.org/10.1016/S1575-0973(07)75637-4

Peñaloza, L. y Gilly, M. C. (1999). Marketer acculturation: The changer and the changed. Journal of Marketing, 63(3), 84-104. https://doi.org/10.1177/002224299906300306 DOI: https://doi.org/10.1177/002224299906300306

Petrides, K. V. (2010). An application of belief-importance theory with reference to the Big Five and trait emotional intelligence. Social Behavior and Personality: an international journal, 38(5), 697-709. https://doi.org/10.2224/sbp.2010.38.5.697 DOI: https://doi.org/10.2224/sbp.2010.38.5.697

Pilch, I., Wardawy, P. y Probierz, E. (2021). The predictors of adaptive and maladaptive coping behavior during the COVID-19 pandemic: The Protection Motivation Theory and the Big Five personality traits. PLoS One, 16(10), e0258606. https://tinyurl.com/5n848x9n DOI: https://doi.org/10.1371/journal.pone.0258606

Quintanilla, I. (2002). Psicología del consumidor. Madrid: Prentice Hall.

Ríos, V. R. (2018). Investigación de mercados: Aplicación al marketing estratégico empresarial. ESIC editorial.

Romero, E. (2005). ¿Qué unidades debemos emplear? Las “dos disciplinas” de la psicología de la personalidad. Anales de Psicología/Annals of Psychology, 21(2), 244-258. https://revistas.um.es/analesps/article/view/26841

Rodríguez-Vargas, J. C. (2005). Aproximación teórica al modelo psicoeconómico del consumidor. Psicología desde el Caribe, 16, 92-127. https://www.redalyc.org/pdf/213/21301604.pdf

Sánchez, R. y Ledesma, R. (2007). Los cinco grandes factores: cómo entender la personalidad y como evaluarla. Conocimiento para la transformación, 131-160. https://tinyurl.com/ymjxdxh2

Sánchez Teruel, D. y Robles Bello, M. A. (2013). El modelo" Big Five" de personalidad y conducta delictiva. International journal of psychological research, 6(1), 102-109. https://dialnet.unirioja.es/descarga/articulo/4396452.pdf DOI: https://doi.org/10.21500/20112084.709

Stachl, C., Au, Q., Schoedel, R., Buschek, D., Völkel, S., Schuwerk, T., ... Bühner, M. (2019). Behavioral patterns in smartphone usage predict big five personality traits. Psychological and Cognitive Sciences, 1-24. https://doi.org/10.1073/pnas.1920484117 DOI: https://doi.org/10.31234/osf.io/ks4vd

Silva, J. M. O., Molina, L. F., Pérez, G. y Dávila, C. (2014). Historia de la investigación de mercados en Colombia. Trayectoria empresarial de Napoleón Franco. Universidad de los Andes. https://bit.ly/45yJn54

Ter Laak, Jan (1996). Las cinco grandes dimensiones de la personalidad. Revista de Psicología de la PUCP, 14(2), 129-181. https://dialnet.unirioja.es/descarga/articulo/4625401.pdf DOI: https://doi.org/10.18800/psico.199602.002

Velandia Morales, A. y López López, W. (2008). Investigación cualitativa y psicología del consumidor: alternativas de aplicación. Avances en Psicología Latinoamericana, 26(2), 290-303. https://tinyurl.com/4ezxe5rh

Xu, W., Ishikawa, Y. y Legaspi, R. (2022, March). The Utility of Personality Types for Personalizing Persuasion. In International Conference on Persuasive Technology (pp. 240-254). Cham: Springer International Publishing. https://bitly/4b7NwOk DOI: https://doi.org/10.1007/978-3-030-98438-0_19

Published

2024-07-28

How to Cite

Gónzalez llamas, A. (2024). Potential of the Big Five Personality Traits for Interpreting Television Consumers: An Empirical Study. European Public & Social Innovation Review, 9, 1–21. https://doi.org/10.31637/epsir-2024-512

Issue

Section

INNOVATING IN CURRENT PSYCHOLOGY APPLICATIONS