Compromiso cívico y comunicación para la salud en el contexto de la crisis del COVID-19: una revisión sistemática

Autores/as

DOI:

https://doi.org/10.31637/epsir-2024-796

Palabras clave:

COVID-19, compromiso civil, participación ciudadana, comunicación para la salud, cambio social, comunicación de crisis, respuesta a las crisis

Resumen

Introducción: La pandemia de COVID-19 marcó la primera crisis de salud pública actualizada en tiempo real, integrando la comunicación digital en la cotidianidad. Esto obliga a reflexionar sobre la Comunicación para la Salud desde una perspectiva sociocultural y mejorar la alfabetización sanitaria para manejar la pandemia de manera eficaz. Metodología: Se ha revisado literatura sobre Comunicación para la Salud durante la COVID-19 desde 2020 hasta 2023, utilizando las bases de datos Scopus y Web of Science. Se siguió el protocolo PRISMA para identificar evidencia y evitar sesgos. Resultados: La comunicación digital fue esencial para mantener prácticas comunicativas y abordar la crisis sanitaria. Discusión: La participación ciudadana demostró su potencial en la gestión de la crisis a través de la creatividad, apoyo emocional y difusión de mensajes educativos. Las inequidades comunicativas y sus impactos en las poblaciones vulnerables resaltan la necesidad de continuar investigando la comunicación para la Salud. Conclusiones: Integrar perspectivas de la Comunicación para el Desarrollo y el Cambio Social (CDCS) y posicionar la comunicación para la salud como un subcampo del desarrollo social es fundamental para profundizar la investigación y promover la participación ciudadana activa en el sector salud.

Descargas

Los datos de descargas todavía no están disponibles.

Biografía del autor/a

Yiheng Wang, Universidad de Cádiz

PhD candidate of the Interuniversity Doctorate Program in Communication of which the UCA is a part and researcher of the Communication and Digital Citizenship Research Group. Master in Strategic Management and Innovation in Communication (University of Cádiz). She is a Researcher in Training scholarship associated with Projects convened by Resolution of the Rector of the University of Cádiz UCA/REC13VPCT/2020. She is currently completing her doctoral thesis in the field of Communication for Health, in the study of the coronavirus pandemic and disinformation.

Mónica Campos Carrau, Universidad de Cádiz

Social Worker (UMA) and PhD candidate in Social and Legal Sciences (UCA). She has completed master's degrees in Applied Sociology (UMA) and Equality and Gender (UMA); as well as experts in Qualitative Research (UNED) and Sexual Violence in Contexts of Peace and Armed Conflict (UNIA). She was a program analyst (internship) at UN Women Dominican Republic and assistant in the Area of ​​Women's Rights and Economic Security (internship) at UN Women Paraguay. She has worked in Spanish NGOs and as a teaching assistant (UASD), teacher (UCA) and researcher (UMA and UCA). She has completed predoctoral research stays at the National Autonomous University of Mexico (2022), National University of Colombia (2023) and University of Chile (2023). She is part of the AplicaTS – SEJ561 Research Group.

Citas

Arnstein, S. R. (1969). A ladder of citizen participation. Journal of the American Institute of Planners, 35(4), 216–224. https://doi.org/10.1080/01944366908977225 DOI: https://doi.org/10.1080/01944366908977225

Baniya, S., & Chen, C. (2021). Experiencing a global pandemic: The power of public storytelling as antenarrative in crisis communication. Technical Communication, 68(4), 74-87. https://shorturl.at/OSaFU

Burgoon, M. (1992). Strangers in a Strange Land: The Ph.D. in the Land of the Medical Doctor. Journal of Language and Social Psychology, 11(1–2), 101–106. https://doi.org/10.1177/0261927X9211100 DOI: https://doi.org/10.1177/0261927X92111007

Castells, M. (2006). La Sociedad Red. Alianza Editorial.

Castells, M. (2009). Comunicación y Poder. Alianza Editorial.

Castells, M. (2012). Redes de indignación y esperanza: los movimientos sociales en la era de Internet. Alianza Editorial.

Díaz-Bordenave, J. (1981). Democratización de la comunicación: Teoría y práctica. Revista latinoamericana de comunicación Chasqui, 1, 13–21. http://hdl.handle.net/10469/15187

Dutta, M. J. (2017a). Migration and Health in the Construction Industry: Culturally Centering Voices of Bangladeshi Workers in Singapore. International Journal of Environmental Research and Public Health, 14(2), 132. https://doi.org/10.3390/ijerph14020132 DOI: https://doi.org/10.3390/ijerph14020132

Dutta, M. J. (2017b). Negotiating health on dirty jobs: Culture-centered constructions of health among migrant construction workers in Singapore. In M. Yuping & A. Rukhsana (Eds.), Culture, Migration, and Health Communication in a Global Context (pp. 45–59). Routledge. DOI: https://doi.org/10.4324/9781315401348-4

Dutta, M. J. (2008). Communicating Health: A Culture-Centered Approach. Polity.

Dutta, M., & Elers, P. (2020). Media narratives of kindness− a critique. Media International Australia, 177(1), 108-112. https://doi.org/10.1177/1329878X20953278 DOI: https://doi.org/10.1177/1329878X20953278

Fafowora, B. L., & Salaudeen, M. A. (2022). Nigerians and COVID-19 humour: Discursivity and public engagement through pandemic internet memes. Journal of African Media Studies, 14(2), 273–293. https://doi.org/10.1386/jams_00078_1 DOI: https://doi.org/10.1386/jams_00078_1

Gumucio-Dagron, A. (2001). Comunicación para la salud: El reto de la participación. Agujero Negro. https://shorturl.at/yDkyi

Guo, Y., Hou, Y., Xiang, H., & Chen, L. (2023). “Help Us!”: a content analysis of COVID-19 help-seeking posts on Weibo during the first lockdown. BMC Public Health, 23(1). https://doi.org/10.1186/s12889-023-15578-y DOI: https://doi.org/10.1186/s12889-023-15578-y

Jackson. L. D. (1992). Information Complexity and Medical Communication: The Effects of Technical Language and Amount of Information in a Medical Message. Health Communication, 4(3), 197-210. https://doi.org/10.1207/s15327027hc0403_3 DOI: https://doi.org/10.1207/s15327027hc0403_3

Jiang, Q., Liu, S., Hu, Y., & Xu, J. (2022). Social Media for Health Campaign and Solidarity Among Chinese Fandom Publics During the COVID-19 Pandemic. Frontiers in Psychology, 12, 824377. https://doi.org/10.3389/fpsyg.2021.824377 DOI: https://doi.org/10.3389/fpsyg.2021.824377

Kiasalar, M., Shokrkhah, Y., & Namazi, H. (2022). Action Research: The National Festival of CORONAREVAYAT (Corona Narrative) in Iran; An Experience Report and Analysis. International Journal of Body, Mind & Culture (2345-5802), 9(2), 63–76. https://doi.org/10.22122/ijbmc.v9i2.357

Kreps, G.L., Bonaguro, E. W., & Query J.L. (2003). The history and development of the field of health communication. Russian Journal of Communication, 10, 12–20.

Lai, Chih-Hui, She, B., & Ye, X. (2019). Unpacking the Network Processes and Outcomes of Online and Offline Humanitarian Collaboration. Communication Research, 46, 88–116. http://dx.doi.org/10.1177/0093650215616862 DOI: https://doi.org/10.1177/0093650215616862

Levine, D. P. (2011). The Capacity for Civic Engagement. Public and Private Worlds of the Self. Palgrave Macmillan. https://doi.org/10.1057/9780230118157 DOI: https://doi.org/10.1057/9780230118157

Lungati, A. O. (2022). Data Sharing and Information Platforms in Crisis Response and Preparedness: Exploring the Role of Open Data Sharing Platforms and Collective Intelligence in COVID-19 Response Efforts, and Preparedness for Future Pandemics. Digital Government: Research and Practice, 3(2), 1–10. https://doi.org/10.1145/3529165 DOI: https://doi.org/10.1145/3529165

Marí, V. M. (2020). Institutionalization and implosion of Communication for Development and Social Change in Spain: A case study. In J. Servaes (Ed.), Handbook of Communication for Development and Social Change (pp. 1311–23). Springer. DOI: https://doi.org/10.1007/978-981-15-2014-3_65

Marvi, A., Shahraini, S. M., Yazdi, N., & Maleki, A. (2021). Iran and COVID-19: A Bottom-up, Faith-Driven, Citizen-Supported Response. Public Organization Review, 21(4), 723–740. https://doi.org/10.1007/s11115-021-00567-9 DOI: https://doi.org/10.1007/s11115-021-00567-9

Mhiripiri, N. A., & Midzi, R. (2020). Fighting for survival: persons with disabilities’ activism for the mediatisation of COVID-19 information. Media International Australia, 178(1), 151–167. https://doi.org/10.1177/1329878x20967712 DOI: https://doi.org/10.1177/1329878X20967712

Page, M. J., McKenzie, J. E., Bossuyt, P. M., Boutron, I., Hoffmann, T. C., & Mulrow, C. D. (2021) The PRISMA 2020 statement: an updated guideline for reporting systematic reviews. International Journal of Surgery, 88, 105906. https://doi.org/10.1016/j.ijsu.2021.105906 DOI: https://doi.org/10.1016/j.ijsu.2021.105906

Piltch-Loeb, R., James, R., Albrecht, S. S., Buttenheim, A. M., Dowd, J. B., Kumar, A., Jones, M., Leininger, L. J., Simanek, A., & Aronowitz, S. (2023). What Were the Information Voids? A Qualitative Analysis of Questions Asked by Dear Pandemic Readers between August 2020-August 2021. Journal of Health Communication, 28(sup1), 25–33. https://doi.org/10.1080/10810730.2023.2214986 DOI: https://doi.org/10.1080/10810730.2023.2214986

Rogers, E. M. (1994). The Field of Health Communication Today. New York: Free Press DOI: https://doi.org/10.1177/0002764294038002003

Servaes, J. (2002). Approaches to Development Communication. UNESCO.

Tang, L., & Zou, W. (2020). Health Information Consumption under COVID-19 Lockdown: An Interview Study of Residents of Hubei Province, China. Health Communication, 36(1), 74–80. https://doi.org/10.1080/10410236.2020.1847447 DOI: https://doi.org/10.1080/10410236.2020.1847447

Tang, S., Hao, Y. , & Cui, X. (2021). Participation in volunteer emergency service and its influencing factors during COVID-19 epidemic among the public in China: An online survey. Chinese Journal of Public Health, 37, 1113–17. https://dx.doi.org/10.11847/zgggws1133949

Thiery, H., Cook, J., Burchell, J., Ballantyne, E., Walkley, F., & McNeill, J. (2021). ‘Never more needed’ yet never more stretched: Reflections on the role of the voluntary sector during the COVID-19 pandemic. Voluntary Sector Review, 12, 459–65. https://doi.org/10.1332/204080521X16131303365691 DOI: https://doi.org/10.1332/204080521X16131303365691

Thompson, T. L., Parrott, R., & Nussbaum, J. F. (Ed.). (2011). The Routledge Handbook of Health Communication, 2nd ed. Routledge. DOI: https://doi.org/10.4324/9780203846063

Uekusa, S. (2022). Overcoming disaster linguicism: using autoethnography during the COVID-19 pandemic in Denmark to explore how community translators can provide multilingual disaster communication. Journal of Applied Communication Research, 50(6), 673–690. https://doi.org/10.1080/00909882.2022.2141067 DOI: https://doi.org/10.1080/00909882.2022.2141067

Wang, Y., & Navarro Nicoletti, F. (2023). Entertainment Education and Citizens’ Participation in COVID-19 Pandemic Response: A Case Study of Chinese Citizens on Social Media. Social Sciences, 12(10), 535. https://doi.org/10.3390/socsci12100535 DOI: https://doi.org/10.3390/socsci12100535

Xie, L., & Shao, M. (2022). The rejuvenation of urban community in China under COVID-19. Frontiers in Sustainable Cities, 4. https://doi.org/10.3389/frsc.2022.960547 DOI: https://doi.org/10.3389/frsc.2022.960547

Xu, J., Guo, D., Xu, J., & Luo, C. (2023). How Do Multiple Actors Conduct Science Communication About Omicron on Weibo: A Mixed-Method Study. Media and Communication, 11(1), 306–322. https://doi.org/10.17645/mac.v11i1.6122 DOI: https://doi.org/10.17645/mac.v11i1.6122

Yang, Y., & Su, Y. (2020). Public Voice via Social Media: Role in Cooperative Governance during Public Health Emergency. International Journal of Environmental Research and Public Health, 17(18), 6840. https://doi.org/10.3390/ijerph17186840 DOI: https://doi.org/10.3390/ijerph17186840

Zhang, X., & Chen, A. (2022). The Multiplicity and Dynamics of Functional Crisis Memories in Crisis Communication: How Chinese Social Media Users Collectively Reconstructed SARS during COVID-19. Journal of Public Relations Research, 34(1–2), 45–63. https://doi.org/10.1080/1062726x.2022.2063869 DOI: https://doi.org/10.1080/1062726X.2022.2063869

Descargas

Publicado

2024-09-18

Cómo citar

Wang, Y., & Campos Carrau, M. (2024). Compromiso cívico y comunicación para la salud en el contexto de la crisis del COVID-19: una revisión sistemática. European Public & Social Innovation Review, 9, 1–22. https://doi.org/10.31637/epsir-2024-796

Número

Sección

Research articles

Datos de los fondos