Identifying and prioritizing barriers and challenges of Social Innovation implementation in the Public Sector
Identificando y priorizando las barreras y los retos de la implementación de la Innovación Social en el Sector Público
DOI:
https://doi.org/10.31637/epsir-2023-227Keywords:
innovación, innovación social, innovación participativa, innovación abierta, sector público, sistema judicialAbstract
La innovación social (IS) es uno de los últimos enfoques para potenciar el sector público (SP). Debido a la naturaleza burocrática del SP, la implementación de innovaciones sociales en el SP se enfrenta a muchos retos. Este estudio trata de identificar y priorizar estas barreras y desafíos centrándose en el sector judicial. Este estudio ha utilizado un método mixto. En la etapa cualitativa, mediante la revisión de la literatura y la aplicación de entrevistas a grupos focales con la participación de 12 expertos, se identificaron 40 barreras y desafíos en siete categorías. En la etapa cuantitativa, 18 expertos fueron identificados, en base al método de muestreo intencional y los retos fueron priorizados utilizando el método TOPSIS difuso. Los resultados mostraron que la falta de un sistema regulador adecuado para los innovadores sociales es el principal reto al que se enfrenta la IS en el sistema judicial. Por último, se ofrecieron recomendaciones estructurales, funcionales y de comportamiento para eliminar estas barreras.
Palabras clave: innovación; innovación social; innovación participativa; innovación abierta; sector público; sistema judicial.
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