Problems with the use of ICTs in social movements
DOI:
https://doi.org/10.31637/epsir-2024-460Keywords:
social movements, collective action, activism, ICT, digital divide, click-activism, over-information, sociology of social movementsAbstract
Introduction: The use that is made of ICTs for collective action requires analyses that go beyond the potential they offer. The main objective of this study is to identify and measure the main problems that generate the use of ICTs in social movements, as well as their correlations and the influence they have on the effectiveness of collectives. Methodology: Quantitative, using questionnaires and Pearson's correlation coefficients, the sample comprises 63 activists from two social movements. Results: Up to 12 problems were detected, highlighting the "Exclusion of participants due to low level of ICT use", "Click-activism" and "Excess of information". Furthermore, the existence of correlations between the various problems and the evaluations made of the effectiveness promoted by ICTs is confirmed. Discussion: Activists are aware of which issues affect them most and how they are related to each other. This does not eliminate positive views on these technologies for achieving goals, activating protests and enhancing effectiveness. Conclusions: It shows that simply integrating ICTs into social movements is not a guarantee of success, but rather brings with it a number of issues that activists are aware of.
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