AI in Language Teaching: Chatbots and Teacher Training
DOI:
https://doi.org/10.31637/epsir-2025-513Keywords:
Artificial Intelligence (AI), Chatbots, Language teaching, ChatGPT, Teacher training, Instant feedback, Conversational practice, Adaptive learningAbstract
Introduction: Artificial intelligence (AI) has revolutionised language teaching, with tools such as chatbots simulating natural conversations, providing instant feedback and adapting to learners' needs. These technologies improve skills such as oral interaction, vocabulary practice and listening comprehension. However, the literature points to a lack of teacher training in the effective use of these tools. Methodology: The study conducted a comprehensive review of the literature on the use of chatbots in language teaching, assessing their effectiveness, benefits and limitations. In addition, a survey was administered to teachers to explore their perceptions and training needs in AI. The data obtained were analysed using descriptive statistical techniques. Results: Teachers rated the usefulness of AI in language teaching positively, with an average score of 4 out of 5. However, they highlighted the need for specific training to make effective use of these technologies. Conclusions: The results show a favourable perception towards chatbots in language teaching. However, they underline the importance of training teachers to maximise the potential of AI in the classroom and ensure its effective integration.
Downloads
References
Belda-Medina, J., y Calvo-Ferrer, J. R. (2022a). Using Chatbots as AI Conversational Partners in Language Learning. Applied Sciences, 12(17), 8427. https://doi.org/10.3390/app12178427
Belda-Medina, J. y Calvo-Ferrer, J. R. (2022b). Using Chatbots as AI Conversational Partners in Language Learning. Appl. Sci., 12(8427). DOI: https://doi.org/10.3390/app12178427
Bolaño-García, M., y Duarte-Acosta, N. (2023). Una revisión sistemática del uso de la inteligencia artificial en la educación. Revista Colombiana de Cirugía. https://doi.org/10.30944/20117582.2365 DOI: https://doi.org/10.30944/20117582.2365
Chen, H.-L., Vicki Widarso, G., y Sutrisno, H. (2020). A ChatBot for Learning Chinese: Learning Achievement and Technology Acceptance. Journal of Educational Computing Research, 58(6), 1161–1189. https://doi.org/10.1177/0735633120929622 DOI: https://doi.org/10.1177/0735633120929622
Coniam, D. (2008). Evaluating the language resources of chatbots for their potential in English as a second language. ReCALL, 20(1), 98–116. https://doi.org/10.1017/S0958344008000815 DOI: https://doi.org/10.1017/S0958344008000815
Francisco Tamarit. (2022). Inteligencia Artificial, aprendizaje y transferencia. Revista de Ciencias Empresariales, Universidad Blas Pascal, 7(2022). https://doi.org/10.37767/2468-9785(2022)008 DOI: https://doi.org/10.37767/2468-9785(2022)008
Fryer, L. K., Nakao, K., y Thompson, A. (2019). Chatbot learning partners: Connecting learning experiences, interest and competence. Computers in Human Behavior, 93, 279–289. https://doi.org/10.1016/j.chb.2018.12.023 DOI: https://doi.org/10.1016/j.chb.2018.12.023
Gonda, D. E., y Chu, B. (2019). Chatbot as a learning resource? Creating conversational bots as a supplement for teaching assistant training course. 2019 IEEE International Conference on Engineering, Technology and Education (TALE), 1–5. https://doi.org/10.1109/TALE48000.2019.9225974 DOI: https://doi.org/10.1109/TALE48000.2019.9225974
Kohnke, L., Moorhouse, B. L., y Zou, D. (2023). ChatGPT for Language Teaching and Learning. RELC Journal, 54(2), 537–550. https://doi.org/10.1177/00336882231162868 DOI: https://doi.org/10.1177/00336882231162868
Lyu, Q., Tan, J., Zapadka, M. E., Ponnatapura, J., Niu, C., Myers, K. J., Wang, G., y Whitlow, C. T. (2023). Translating radiology reports into plain language using ChatGPT and GPT-4 with prompt learning: results, limitations, and potential. Visual Computing for Industry, Biomedicine, and Art, 6(1). https://doi.org/10.1186/s42492-023-00136-5 DOI: https://doi.org/10.1186/s42492-023-00136-5
Ma, Y., Huang, Y., y Wang, Q. (2023). Exploring ChatGPT in Language Teaching for Higher Education in China. Lecture Notes in Education Psychology and Public Media, 18(1). https://doi.org/10.54254/2753-7048/18/20231337 DOI: https://doi.org/10.54254/2753-7048/18/20231337
Macias Lara, R., Solorzano Criollo, L. R., Choez Calderón, C. J., y Blandón Matamba, B. E. (2023). La inteligencia artificial; análisis del presente y futuro en la educación superior. Revista G-Ner@ndo, 4(1).
Morales-Chan, M. A. (2023). Explorando el potencial de Chat GPT: Una clasificación de Prompts efectivos para la enseñanza. Researchgate.Net. https://www.researchgate.net/publication/368787323_Explorando_el_potencial_de_Chat_GPT_Una_clasificacion_de_Prompts_efectivos_para_la_ensenanza
Naidu, K., y Sevnarayan, K. (2023). ChatGPT: An ever-increasing encroachment of artificial intelligence in online assessment in distance education. Online Journal of Communication and Media Technologies, 13(3), e202336. https://doi.org/10.30935/ojcmt/13291 DOI: https://doi.org/10.30935/ojcmt/13291
Perdana, R. S., Adikara, P. P., Indriati, & Kurnianingtyas, D. (2022). Knowledge-Enriched Domain Specific Chatbot on Low-resource Language. 2022 11th Electrical Power, Electronics, Communications, Controls and Informatics Seminar (EECCIS), 310–315. https://doi.org/10.1109/EECCIS54468.2022.9902930 DOI: https://doi.org/10.1109/EECCIS54468.2022.9902930
Pham, X. L., Pham, T., Nguyen, Q. M., Nguyen, T. H., y Cao, T. T. H. (2018). Chatbot as an Intelligent Personal Assistant for Mobile Language Learning. Proceedings of the 2018 2nd International Conference on Education and E-Learning, 16–21. https://doi.org/10.1145/3291078.3291115 DOI: https://doi.org/10.1145/3291078.3291115
Tyen, G., Brenchley, M., Caines, A., y Buttery, P. (2022). Towards an open-domain chatbot for language practice. Proceedings of the 17th Workshop on Innovative Use of NLP for Building Educational Applications (BEA 2022), 234–249. https://doi.org/10.18653/v1/2022.bea-1.28 DOI: https://doi.org/10.18653/v1/2022.bea-1.28
Vázquez-Cano, E., Mengual-Andrés, S., y López-Meneses, E. (2021). Chatbot to improve learning punctuation in Spanish and to enhance open and flexible learning environments. International Journal of Educational Technology in Higher Education, 18(1), 33. https://doi.org/10.1186/s41239-021-00269-8 DOI: https://doi.org/10.1186/s41239-021-00269-8
VVAA. (2023a). ChatGPT for Learning and Teaching. OER.
VVAA. (2023b). Role Prompting. Learn Prompting: Your Guide to Communicating with AI. https://learnprompting.org/docs/basics/roles
Zhang, Z., y Huang, X. (2024). The impact of chatbots based on large language models on second language vocabulary acquisition. Heliyon, 10(3), e25370. https://doi.org/10.1016/j.heliyon.2024.e25370 DOI: https://doi.org/10.1016/j.heliyon.2024.e25370
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2024 Marta Sanz Manzanedo
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
Authors who publish with this journal agree to the following terms:- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under Creative Commons Non Commercial, No Derivatives Attribution 4.0. International (CC BY-NC-ND 4.0.), that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).