Level of adoption and understanding of artificial intelligence assistants by information technology students at a university in southeastern Mexico

Authors

DOI:

https://doi.org/10.31637/epsir-2024-765

Keywords:

Computer assisted instruction;, Surveys, Scientific approach, Quantitative analysis, Data analysis, Teacher, Higher education

Abstract

Introduction: In recent times, artificial intelligence (AI) has re-emerged as a key tool in the new era of abundant information and dizzying data generation. This stage, known as the fourth revolution, brings together technologies that take advantage of advances in computing to enable real-time Abstract: Introduction: Artificial Intelligence (AI) has recently re-emerged as a critical tool in the new era of abundant information and dizzying data generation. This stage, called the fourth revolution, brings together technologies that take advantage of advances in computing to enable real-time and contextual actions, hence the importance of studying the impact that Virtual Assistants with AI have and will have in the educational field. Methodology: This research has focused on quantitative analysis to answer the questions and collect measurable data. Results: The results reflect a diverse student community that is predominantly open to adopting AI-enabled virtual assistants. In light of the results, AI has great potential in higher education. Discussion: However, addressing the ethical and practical challenges identified is vital to ensure that its implementation is effective and beneficial. This involves providing appropriate training and developing clear regulations. Conclusions: This new development poses a significant challenge for universities, as it is already a reality, and its informal adoption may negatively affect the training of future IT professionals.

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Author Biographies

Rubicel Cruz Romero, Universidad Juárez Autónoma de Tabasco

Universidad Juárez Autónoma de Tabasco. Graduate of the Master's in Administration and the Civil Engineering program from Universidad Juárez Autónoma de Tabasco. Specialized studies in Mathematics from Universidad La Salle. He has completed seven diplomas in various fields of knowledge, such as statistics and financial education, among others. He holds a certification in mobile app development sponsored by Google and the Complutense University of Madrid. He has worked in various areas of the administrative sector with an educational focus, including roles as Faculty Director and Secretary of Administrative Services. He has participated in the development of research projects, articles, book chapters, and presentations at national and international events. He has received the Desired Profile Recognition from the Ministry of Education since 2012.

Martha Patricia Silva Payro, Universidad Juárez Autónoma de Tabasco

Universidad Juárez Autónoma de Tabasco. Graduate of the Doctorate in Educational Administration, with honors. Member of the National System of Researchers Level 1 of the National Council of Humanities, Science, and Technology. She has participated in the development of research projects, articles, book chapters, and presentations at national and international events. Member of the State System of Researchers since 2009. Received the Desired Profile Recognition from the Ministry of Education since 2013. Holds a current professional certification from the National Association of Accounting and Administration Faculties (ANFECA). In human resource development, she has been involved in supervising undergraduate, master’s, and doctoral theses.

Rafael Mena de la Rosa, Universidad Juárez Autónoma de Tabasco

Graduate of the Doctorate in Educational Technology, the Master’s in Information Technology Administration, and the Bachelor’s in Computer Systems. Member of the State System of Researchers of the Science and Technology Council of the State of Tabasco. Recognized with the PRODEP Desired Profile by the Mexican Ministry of Public Education. Holds a current professional certification from the National Association of Accounting and Administration Faculties (ANFECA). Participant in articles, book chapters, and presentations at various national and international events.

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Published

2024-09-17

How to Cite

Cruz Romero, R., Silva Payro, M. P., & Mena de la Rosa, R. (2024). Level of adoption and understanding of artificial intelligence assistants by information technology students at a university in southeastern Mexico. European Public & Social Innovation Review, 9, 1–18. https://doi.org/10.31637/epsir-2024-765

Issue

Section

INNOVATING IN THE GALAXY OF ARTIFICIAL INTELLIGENCE