Modelo de gestión del conocimiento para organizaciones cooperativas desde un enfoque sistémico

Fabiola Lizbeth Buendia Buendia; Mario Aguilar Fernández; Igor Antonio Rivera González

doi:10.31637/epsir-2026-2448

Authors

Fabiola Lizbeth Buendia Buendia Instituto Politécnico Nacional https://orcid.org/0009-0000-3655-7407
Mario Aguilar Fernández Instituto Politécnico Nacional https://orcid.org/0000-0003-2621-8692
Igor Antonio Rivera González Instituto Politécnico Nacional https://orcid.org/0000-0003-2736-4093

DOI:

https://doi.org/10.31637/epsir-2026-2448

Keywords:

knowledge, knowledge management, knowledge activities, knowledge assets, cooperatives, systemic approach, viable systems model, soft systems methodology

Abstract

Introduction: This work aims to design a knowledge management model for cooperative organisations using a systemic approach, which will help to understand the complexity of the process and facilitate its adoption. Methodology: The model has been constructed in accordance with the guidelines of the Viable Systems Model and Soft Systems Methodology and other non-systemic tools. The research comprises the following stages: theoretical, methodological, practical and dissemination. Results: The results show that the knowledge management process is based on two essential activities: 1) asset management, and 2) knowledge activity management, which includes coordination, control, intelligence, governance and interaction with the environment. Discussions: Although there are different model proposals, this research paper demonstrates the interdependence of the essential knowledge management activities and the minimum elements required for their viability. Conclusions: The proposal enables different perspectives to be brought together in an orderly manner, providing insight into the complexities of knowledge management in cooperative organisations.

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Author Biographies

Fabiola Lizbeth Buendia Buendia, Instituto Politécnico Nacional

He obtained a Bachelor’s degree in Industrial Management from the National Polytechnic Institute, Mexico. He completed a Master’s degree in Interdisciplinary Studies for Small and Medium-sized Enterprises at the National Polytechnic Institute, Mexico. He has authored a book chapter on the topic of ‘Knowledge spillovers in a micro-enterprise’ and another entitled ‘Knowledge absorption capacity. Multiple case study”. He has completed a PhD in Innovation Management and Policy at the same institute. His research focuses on organisational knowledge, particularly knowledge spillovers, knowledge absorption capacity and knowledge management from systemic perspectives.

Mario Aguilar Fernández, Instituto Politécnico Nacional

A member of the core academic team for the Master’s in Industrial Engineering and the Master of Science in Interdisciplinary Studies for Small and Medium-sized Enterprises at UPIICSA, IPN, Mexico. He is an Industrial Engineer, holding a Master’s degree in Industrial Engineering from UPIICSA at the IPN, a PhD in Industrial Engineering in Strategic Technology Planning from CADIT at the Universidad Anáhuac del Norte, and a PhD in Systems Engineering from IPN-ESIMEZ-SEPI, specialising in Complex Systems. He is the author of scientific articles (JCR, CONACyT and SCOPUS), books and book chapters, and has participated in national and international conferences. Member of the IPN Economic Development Network. Member of the National System of Researchers, Level I.

Igor Antonio Rivera González, Instituto Politécnico Nacional

He holds a PhD in Industrial Engineering from the Institut National Polytechnique de Grenoble (France). He is a Research Professor at the National Polytechnic Institute (IPN) within the UPIICSA. He is a Level 2 member of Mexico’s National System of Researchers. He is the founder of the Research Group on Cooperativism and Social and Solidarity Economy Organisations (GICoops) at the IPN and of the NODESS Vida y Saberes Hub for the Promotion of the Social and Solidarity Economy, endorsed by the INAES. He has led projects on Cooperative Entrepreneurship (Mexico City Labour Secretariat), Food Sovereignty (CONACYT), Cooperatives in the Care Economy (ECLAC/IFAD/INAES; in conjunction with GIECAE), B Corporations and the SDGs (B LAB/B CORP, University of Bologna, Italy).

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