Desarrollo territorial sostenible: un Estudio Delphi sobre capacidades de gestión del conocimiento

Olga Inés Velez Bernal; Carlos Enrique Villegas López; Allynson Karen Venegas Camargo; Carlos Andrés Trejos Gil; Luis Fernando Montes Gómez

doi:10.31637/epsir-2026-2744

Authors

Olga Inés Velez Bernal Institución Universitaria Marco Fidel Suárez https://orcid.org/0000-0002-2291-0908
Carlos Enrique Villegas López Católica del Norte Fundación Universitaria https://orcid.org/0000-0002-9629-0588
Allynson Karen Venegas Camargo Politécnico Grancolombiano https://orcid.org/0000-0002-4832-8027
Carlos Andrés Trejos Gil Instituto Tecnológico Metropolitano https://orcid.org/0000-0002-6769-3396
Luis Fernando Montes Gómez Universidad de Medellín https://orcid.org/0000-0003-1441-8427

DOI:

https://doi.org/10.31637/epsir-2026-2744

Keywords:

Dynamic Capabilities, Knowledge Management, Territorial Development, Sustainability, Innovation, Leadership, Corporate Social Responsability, Corporate Social Responsability (CSR), Environment

Abstract

Introduction: It is important to analyze the needs of the Northern Aburrá Valley region, as characterizing it reveals its strengths, limitations, needs, and opportunities. Objective: To analyze the dynamic capacities associated with knowledge management for sustainable territorial development, with the aim of transforming it and overcoming current economic and social gaps. Methodology: An exploratory, qualitative design was used, employing the Delphi method. Results: High levels were found in the following dynamic capacities: business, science and technology, knowledge management, and human talent. Medium levels were found in co-creation of business models and experience in generating value for stakeholders. Low levels were found in business dynamic capacities related to knowledge application. Discussions: In the phases of knowledge management, capture was found to be at a high level, co-creation and generation at a medium level, and application at a low level, which directly impacts territorial development. Conclusions: Evidence is provided of the impact of knowledge management phases as a dynamic business capability on the sustainable territorial development of the North of the Aburrá Valley, highlighting the well-evaluated stages and identifying the phases in which actions must be taken to generate value for stakeholders, in order to be competitive and sustainable.

Downloads

Download data is not yet available.

Author Biographies

Olga Inés Velez Bernal, Institución Universitaria Marco Fidel Suárez

Doctor of Administration, Master of Administration, Specialist in Project Management, and Business Administrator. Research professor at Marco Fidel Suárez University Institution, leader of the PROGER - Prospectiva Gerencial research group. I have held administrative positions in the business and education sectors for around 30 years, 15 of which have been as a professor. Among the topics of interest that I research are Strategic Management, Alliance Management, Sustainability, Knowledge Management, and Ambidextrous Organizations. I am an active member of Reoalcei- International Academic Network, Knowledge Management, Marketing, and Organizations node, as well as the GCE-International Business Knowledge Management Research Network and the PMI – Project Management Institute.

Carlos Enrique Villegas López, Católica del Norte Fundación Universitaria

Electromechanical Technologist, Productivity and Quality Engineer, Specialist in Comprehensive Management, Master's Degree in Administration, with experience as an advisor-consultant in assisting companies in the development and measurement of productivity and competitiveness. Complementary experience in process improvement through lean manufacturing. Experience in teaching and research at public and private universities, with interests in the fields of administration and engineering. In addition to working in the productive sector supporting administrative, operational, and quality functions, he has experience in the formulation, evaluation, and management of projects resulting from research and innovation processes, as well as technology transfer and social appropriation of knowledge (entrepreneurship and business).

Allynson Karen Venegas Camargo, Politécnico Grancolombiano

I am a doctoral candidate in Administration and Development, Master in Teaching, Specialist in Senior Management and Virtual Learning Environments, Business Administrator. I am a research professor at the Grancolombiano Polytechnic University Institution and leader of the Sectoral Laboratory. I have been a university professor for 23 years and have held management positions in the business sector. My areas of interest are strategic management, decent work, and foresight.

Carlos Andrés Trejos Gil, Instituto Tecnológico Metropolitano

PhD in Interdisciplinary Studies in Psychology; Master's Degree in Strategic Management (Specialization in Management); International Master's Degree in Business Administration (MBA); Specialist in Senior Management; Advertising Professional; Associate Research Professor certified by MINCIENCIAS. Research areas: Artificial Intelligence, Marketing, Advertising, Social Communication, Business Administration, ICT, B-Learning, Mental Health, Anxiety, Depression, and Languor. Business consultant in administrative, commercial, and marketing areas. Trainer and educator in Mental Health, ICT and Digital Technologies, and Artificial Intelligence.

Luis Fernando Montes Gómez, Universidad de Medellín

Electrical engineer, specialist in finance and capital markets, specialist in financial risk, master's degree in finance. Full-time professor at the University of Medellín.

References

Alfaro-Ramos, A. E. (2022). Knowledge management and intellectual capital in the development of business model innovation. Revista/Scielo. https://bit.ly/4836x5O

Ali, M. A., Alsabbagh, S. y Almheiri, A. (2021). Knowledge Management and its Role in Promoting Sustainable Development: A Systematic Literature Review. International Journal of Information Technology and Language Studies (IJITLS), 5(3), 47-58. https://t.ly/KYs58

Andersson, M. C. y Farias, A. (2023). Competences associated to sustainable leadership practices: a study carried out in the public city administration of fazenda Rio Grande, state of Paraná. RGSA–Revista de Gestão Social e Ambiental, 17(10), 1-12. https://doi.org/10.24857/rgsa.v17n10-042

Chang, D. L., Sabatini-Marques, J., da Costa, E. M., Selig, P. M. y Yigitcanlar, T. (2018). Knowledge-based, smart and sustainable cities: a provocation for a conceptual framework. J. Open Innov. Technol. Mark. Complex., 4, 5. https://doi.org/10.1186/s40852-018-0087-2

Degtev, G., Gladilina, I., Zhukov, V. y Vorontsov, A. (2022). Opportunities for public administration regulation tools to increase the sustainability of territorial development. Revista Juridica, 4(71), 381-399. https://doi.org/10.26668/revistajur.2316-753X.v1i68.5783

Faraone, C. (2022). Territorial Challenges for Cultural and Creative Industries’ Contribution to Sustainable Innovation: Evidence from the Interreg Ita-Slo Project DIVA. Sustainability, 14(18), 11271. https://doi.org/10.3390/su141811271

Fiorentino, S. y Vandini, M. (2024). Resilience and Sustainable Territorial Development: Safeguarding Cultural Heritage at Risk for Promoting Awareness and Cohesiveness Among Next-Generation Society. Sustainability, 16(24), 10968. https://doi.org/10.3390/su162410968

Gavkalova, N., Akimova, L., Zilinska, A., Avedyan, L., Akimov, O. y Kyrychenko, Yu. (2022). Eficiencia en el contexto de garantizar el desarrollo territorial sostenible. Financial and Credit Activity Problems of Theory and Practice, 4(45), 234–243.

https://doi.org/10.55643/fcaptp.4.45.2022.3830

Geçikli, R. M., Turan, O., Lachytová, L., Dağlı, E., Kasalak, M. A., Uğur, S. B. y Guven, Y. (2024). Cultural Heritage Tourism and Sustainability: A Bibliometric Analysis. Sustainability, 16, 6424. https://doi.org/10.3390/su16156424

Guerrero, J., Escobar, J. y Restrepo, L. (2018). Los Objetivos de Desarrollo Sostenible desde una perspectiva socio técnica: Una aproximación multinivel. En Derechos Laborales, fomento económico, informalidad y desarrollo. (Serie de documentos legislativos No. 9, pp. 120–136). Congreso de la República de Colombia. https://t.ly/lu4W5

Hallowell, M. R. y Gambatese, J. A. (2010). Qualitative research: Application of the Delphi method to CEM research. Journal of construction engineering and management, 136(1), 99-107. https://doi.org/10.1061/(ASCE)CO.1943-7862.0000137

Izquierdo Merlo, M. E. (2020). Gestión del Conocimiento desde el enfoque Socioformativo hacia el Desarrollo Social Sostenible. Ecocience International Journal, 2(2), 10–18. https://doi.org/10.35766/je20222

Jokanović, B., Zivlak, N., Okanović, A., Ćulibrk, J. y Duđak, L. (2020). The Model of Knowledge Management Based on Organizational Climate. Sustainability, 12(8), 3273. https://doi.org/10.3390/su12083273

Llanez Anaya, H. F. y Sánchez Reyes, J. (2024). Niche Sustainable Agricultural Production in Colombia: The Case of Territorial Development Agendas and Development Planning in the Province of García Rovira. Sustainability, 16(19), 8544. https://doi.org/10.3390/su16198544

Mallo, P. E., Artola, M. A., Galante, M. J., Martínez, D., Pascual, M. E. y Morettini, M. (2003). Aplicación del método delphi a las decisiones financieras en situaciones de incertidumbre. En XXIV Jornadas de profesores universitarios de Matemática Financiera (pp. 155-170). https://bit.ly/3uE2iQ7

Manderlier, B., Van Damme, N., Verhaeghe, S., Van Hecke, A., Everink, I., Halfens, R. y Beeckman, D. (2019). Modifiable patient‐related factors associated with pressure ulcers on the sacrum and heels: Secondary data analyses. Journal of Advanced Nursing, 75(11), 2773-2785. https://doi.org/10.1111/jan.14149

Marans, R. W. (2015). Quality of urban life & environmental sustainability studies: Future linkage opportunities. Habitat International, 45, 47-52.

https://doi.org/10.1016/j.habitatint.2014.06.019

Martínez-Morán, P. C., Urgoiti, J. M. F., Díez, F. y Solabarrieta, J. (2021). The digital transformation of the talent management process: A Spanish business case. Sustainability, 13(4), 2264. https://doi.org/10.3390/su13042264

Martins, V. W. B., Rampasso, I. S., Anholon, R., Quelhas, O. L. G. y Leal Filho, W. (2019). Knowledge management in the context of sustainability: Literature review and opportunities for future research. Journal of Cleaner Production, 229, 489-500.

https://doi.org/10.1016/j.jclepro.2019.04.354

Marulanda-Grisales, N., Herrera-Pulgarín, J. J. y Urrego-Marín, M. L. (2024). Knowledge Management Practices as an Opportunity for the Achievement of Sustainable Development in Social Enterprises of Medellín (Colombia). Sustainability, 16(3), 1170.

https://doi.org/10.3390/su16031170

Marzano, M. y Castellini, M. (2024). Cultural heritage and sustainability: What is the state of the art? A systematic literature review. Sinergie Ital. J. Manag, 42, 61–89.

https://doi.org/10.7433/s124.2024.04

Meyer, T., von der Gracht, H. A. y Hartmann, E. (2022). Technology foresight for sustainable road freight transportation: Insights from a global real-time Delphi study. Futures & Foresight Science, 4(1), e101. https://doi.org/10.1002/ffo2.101

Minonne, C. y Turner, G. (2009). Evaluación del rendimiento de la gestión del conocimiento. Electronic Journal of Knowledge Management, 7, 583–592.

ONU. (25 de septiembre de 2015). Objetivos de Desarrollo Sostenible. Naciones Unidas. https://t.ly/cWFII

Proença, J. J. C. (2025). Estrategias para la innovación en modelos de negocio mediante cocreación externa. Ciencias Administrativas, (núm. 26, e161).

https://doi.org/10.24215/23143738e161

Sabourin, E. (2022). Public Policies for Sustainable Territorial Development in Brazil: Between Clientelism and Participation. Sustainability, 14(5), 3058. https://doi.org/10.3390/su14053058

Salas Vizcarra, D. H. (2022). Gestión social y desarrollo sostenible en América Latina y el Caribe (2011-2021). Ciencia Latina Revista Científica Multidisciplinar, 6(1), 2506-2519. https://doi.org/10.37811/cl_rcm.v6i1.1663

Szczekala, Ł. y Stadnicka, D. (2022). Knowledge Management as a Sustainable Development Supporting Method in Manufacturing Organizations – A Systematic Literature Review. En: Batako, A., Burduk, A., Karyono, K., Chen, X. y Wyczółkowski, R. (eds), Advances in Manufacturing Processes, Intelligent Methods and Systems in Production Engineering. GCMM 2021. Lecture Notes in Networks and Systems (vol 335, pp. 431-459). Springer, Cham. https://doi.org/10.1007/978-3-030-90532-3_34

Yan, J., Liu, Y. y Ma, R. (2025). Towards high-quality territorial spaces: Theorizing space quality and measuring its social-spatial inequities. Habitat International, 164, 103537. https://doi.org/10.1016/j.habitatint.2025.103537